Last Modified: February 1st, 2020
Life on Queen Inc. (“ZOOTCH”, "us", "we", or "our") operates the ZOOTCH mobile application (the "Service(s)").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.
We collect several different types of information for various purposes to provide our Service to you and improve it.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal identifiable information is information about identifiable individuals. It does not include non-personal information like business information, or information that enables an individual to be contacted at a place of business, for example an employee’s name, position or title, business title, business telephone number, or address.
In order to register as a user with the Service, you will be asked to sign in using either your Facebook login or your cell phone number. When sign in using your Facebook credentials, you authorize us to access and retain certain Facebook account information, that may include, but is not limited to:
• Email address
• First name and last name
• Gender
• Birth date
• Profile photo
• Friend list
• Personal description
• Cookies and Usage Data
Usage Data
We may also collect and retain information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Location Data
We may use and retain information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, and to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
Contacts Data
We may use and retain information about your contacts saved in your mobile device if you give us permission to do so (“Contacts Data”). We use this data to provide features of our Service, to improve your communications through our Service and customize our Service to you. This includes, for example, helping you organize how you communicate with others and creating favorites list of your contacts so that you can join or get added to groups conversations.
Image Data
We may access, use and retain photographs and videos stored on your mobile device if you give us permission to do so (“Image Data”). We use this data to provide features of our Service, namely, to allow you to view your photographs and videos inside the Service and share them with other users.
Camera Data
We may access the camera of your mobile device if you give us permission to do so, in order to provide features of our Service. This includes, for example, allowing you to take photographs and videos inside the Service and share them with other users (“Camera Data”), such as through Voice over Internet Protocol (VoIP) video communication. We may also use and retain Camera Data for the same purposes.
Audio Data
We may access the microphone of your mobile device if you give us permission to do so, in order to provide features of our Service. This includes, for example, allowing you to capture audio inside the Service and share it with other users (“Audio Data”), such as through Voice over Internet Protocol (VoIP) audio communication. We may also use and retain Audio Data for the same purposes.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
ZOOTCH uses and retains the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
Your information, including Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
ZOOTCH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data, will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Legal Requirements
ZOOTCH may disclose your Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of ZOOTCH
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third-party Service Providers have access to and retain your Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
For example, we utilize Mixpanel, a web and mobile application analytics service. Read the Privacy Policy for Mixpanel here: https://mixpanel.com/privacy/
Our Service is not intended for use by anyone under the age of 13 (“Child” or "Children").
We do not knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data, please contact us. If we become aware that we have collected Personal Data, Image Data, Camera Data, Audio Data, Usage Data, Location Data, Contact Data and Tracking Cookies Data from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
• By email: support@zootch.com